Privacy notice
Recording customer details: how we use your information
As a guest/visitor of Dukes Holiday Cottages you will be asked to provide some basic information and contact details at the time of booking. The following information will be collected:
- Your name as the lead booker
- A contact phone number and email address
- Your home address
- Date of visit
- Agreed payment date
Dukes Holiday Cottages, as the data controllers for the collection of your personal data, will be responsible for compliance with data protection legislation for the period of time it holds the information.
Dukes Holiday Cottages retain this information for 21 days from the date of your visit. It will be destroyed by us 21 days after the date of your visit.
Your information will always be stored and used in compliance with the relevant data protection legislation.
Dukes Holiday Cottages, does not transfer personal data outside the UK, the EU or to anywhere else.
By law, you have a number of rights as a data subject, such as the right to be informed, the right to access information held about you and the right to rectification of any inaccurate data that we hold about you.
You have the right to request that we erase personal data about you that we hold (although this is not an absolute right).
You have the right to request that we restrict processing of personal data about you that we hold in certain circumstances.
You have the right to object to processing of personal data about you on grounds relating to your particular situation (also again this right is not absolute).
If you are unhappy or wish to complain about how your information is used, you should contact a member of staff in the first instance to resolve your issue.
If you are still not satisfied, you can complain to the Information Commissioner’s Office. Their website address is www.ico.org.uk.
We keep our privacy notice under regular review, and we will make new versions available on our privacy notice page on https://dukescottages.com.
This privacy notice was last updated on 7th March 2023
